Privacy Policy for Taksa App

Last Updated: 26/10/2024

Welcome to Taksa! This Privacy Policy explains how we collect, use, disclose, and protect your information. By using our services, you agree to this policy and its terms.

1. Information We Collect

Personal Information: When you interact with Taksa (such as when you connect your account or use integrations with neobanks), we may collect personal information like your name, email address, bank account details, and transaction history.

Financial Data: With your permission, we may collect financial data through integrations with partner banks. This includes account balances, transaction records, and spending habits to provide better financial insights.

Usage Data: We collect data on how you interact with Taksa, including the commands you use and the time and frequency of your usage, to improve user experience and maintain service functionality.

Device Information: We may collect data about the device you use to access Taksa, such as your device type, operating system, and browser version.

2. How We Use Your Information

Service Provision: We use your information to provide, personalize, and improve the Taksa bot’s services.

Financial Insights: Your financial data helps us offer insights and recommendations tailored to your financial habits and goals. Communications: We may contact you with updates, alerts, and service notifications related to your account and our services. Improvement and Analytics: We use aggregated data for internal analysis, system maintenance, and developing new features.

We respect your privacy and will not share your data with third parties except in the following circumstances:

With Your Consent: We may share information with third parties if we obtain your explicit consent. Service Providers: We may use third-party services to host our servers, analyze data, and perform other tasks on our behalf. They only have access to necessary data for these functions. Legal Requirements: We may disclose your information if required by law, such as to comply with legal processes or protect against fraud or security threats.

4. Data Security

We use industry-standard security measures to protect your personal and financial data. Our bot follows best practices for data encryption, secure storage, and access control to protect against unauthorized access, disclosure, alteration, or destruction.

Security Practices Include:

Encryption: Financial data is encrypted both in transit and at rest. Access Control: Only authorized personnel have access to sensitive information. Periodic Audits: Regular security assessments ensure that our systems and data handling practices remain secure.

5. Data Retention

We retain your information only as long as necessary to provide the services or comply with legal requirements. Once no longer needed, we delete or anonymize your data following our data retention policy.

6. Your Rights and Choices

You have certain rights regarding your personal data:

Access and Correction: You may request access to, correction of, or deletion of your personal information. Opt-Out: You may stop using Taksa at any time to prevent further collection of your data. Revoke Consent: You may revoke your consent to data sharing or request data deletion by contacting us at hello@taksa.app.